FAQ

Which knives does it work on?

Straight-edged kitchen knives in stainless or carbon steel: chef's knives, santokus, carving and utility knives. It isn't suitable for serrated knives (like bread knives) or ceramic blades.

15° or 20°?

Use 15° for Japanese-style and thinner blades, and 20° for most Western chef's knives. If you're unsure, 20° is the safe choice for an everyday kitchen knife.

How do I use it?

Place the knife flat against the magnetic block. Roll the 400-grit disc along the edge 10–15 times, then finish with 10–15 strokes on the 1000-grit side. Turn the knife over and repeat.

How often should I sharpen?

A quick roll on the 1000-grit side every couple of weeks keeps most home knives sharp. Use the 400-grit side when a knife has gone properly dull.

How long does shipping take?

Shipping is free and tracked Australia-wide. Orders usually arrive in 7–12 business days, and you'll get a tracking number by email once your order ships. Order by 1 December for Christmas delivery.

Can I return it?

Yes. You can return it within 30 days of delivery. If it arrives damaged or faulty, we'll replace it or refund you. See our refund policy.

How do I contact you?

Use our contact page and we'll reply within 1–2 business days.