Refund policy

30-day returns

Not happy with your sharpener? You can return it within 30 days of delivery for a refund of the product price, as long as it's in good condition with all parts and its original packaging. Please email us first for return instructions. The customer pays return postage for change-of-mind returns. Once we receive and check the item, we'll refund your original payment method within 5-7 business days.

Faulty, damaged or not as described

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. If your order arrives faulty, damaged or significantly different from its description, email us within 30 days of delivery with your order number and a photo. We'll send a replacement or give you a full refund, and you won't pay return postage. In many cases we won't need the item back.

Wrong item or bundle

Ordered the wrong bundle? Email us within 48 hours and we'll try to change it before it ships.

How to start a return

Email sales@worldofdesires.com with your order number and the reason for the return (and a photo if the item is faulty).